Phone directories
Commissioned by: MTT
The objective was to create an online version of the print directories and to facilitate targeted searches on the part of business users.
Particular attention was paid to search strings and their functioning, by designing a system that simplified the identification of those listings that came closer to the user’s requests.
2007

197.hu
Commissioned by: Magyar Telekom, T-Online
We designed a smart online customer care service for Deutsche Telekom’s Hungarian branch to search for subscribers: the product analyses a database of several million data.
With the aid of geo-referenced mapping and of a dedicated call centre in case of need, users can intuitively search for information on subscribers.
2007
Telekom SMS support
Commissioned by: Magyar Telekom
Magyar Telekom, Deutsche Telekom’s Hungarian branch, adopted a Virgo Systems’ solution for the Customer Care service via text messages.
Users can request a subscriber’s phone number or the name of the person associated to a certain number via text messaging.
The system is based on a smart search engine which, through few basic elements, can extrapolate the relevant data.
2004