Telekom SMS support

Commissioned by: Magyar Telekom 

Magyar Telekom, Deutsche Telekom’s Hungarian branch, adopted a Virgo Systems’ solution for the Customer Care service via text messages.
Users can request a subscriber’s phone number  or the name of the person associated to a certain number via text messaging.
The system is based on a smart search engine which, through few basic elements, can extrapolate the relevant data.

2004